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Customer Service Coordinator | Customer Service Representative, Service Coordinator in Customer Se1

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Customer Service Coordinator

Location:
Salisbury, MD
Description:

Perdue Foods is part of Perdue Farms, a family:owned company heading into its second century of growth and innovation. With a goal of becoming the most trusted name in premium proteins, we create products for consumers and for retail and foodservice customers around the globe, while changing the way animals are raised for food Summary To be the liaison between, sales, customers, drivers and distribution to ensure product is efficiently tracked and delivered in a safe and legal manner on:time and in full. Work Hours: Wednesday 11:30pm : 5:30am / Thursday : Saturday 5:30pm : 5:30am Principal and Essential Duties and ResponsibilitiesMaintain phone and email communication between internal and external customers Monitor and track status of loads appearing on exception monitors. Communicate with customers and sales regarding late deliveries and record updated data as appropriate in system. Reschedule deliveries as needed using web based scheduling systems Process forms with information for breakdowns, discrepancies, accidents, personal injury, product recall, etc... Familiarity with Office 365, spreadsheets and reporting functions that will be incorporated into daily responsibilities of the job Other duties as assigned by Supervisor Minimum Education High School Graduate or GED preferred Associate Degree preferred Experience Requirements Strong interpersonal skills Strong communication, organizational, and analytical skills Knowledge of standard software applications 1 : 3 Years applicable experience Experience PreferredEnvironmental Factors and Physical Requirements Perdue Farms, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Posted:
May 15 on Tip Top Job
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