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Outreach Specialist
Location:
Boone, NC
Description:
Description: POSITION: Outreach SpecialistREPORTS TO: Director of GrowthFLSA STATUS: o exempt POSITION SUMMARY: Promote awareness and education of Hospice and Palliative Care services to the health care community and act as liaison between organization and providersEDUCATIONAL QUALIFICAITONS: Bachelor's degree in marketing, human resources, nursing or related field preferred. Minimum 2-3 years' professional experience required At least 2 years' experience in end-of-life care preferred Hospice experience strongly preferred Demonstrated knowledge of hospice and palliative care KNOWLEDGE AND SKILLS: Knowledge of and commitment to the hospice philosophy of care Ability to work on an interdisciplinary team Ability to work a flexible schedule Willingness to work with patients/ families regardless of race, color, creed, age or sexual orientation. Must respect their beliefs and philosophy with an attitude of openness and receptiveness Excellent communication and interpersonal skills Requirements: TRAINING-Initial And Ongoing: Complete Hospice volunteer/staff training program Complete Hospice orientation Obtain eight hours of continuing education per year, including mandatory safety in-service Attend minimum of six staff meetings per year DUTIES AND RESPONSIBILITIES: Assist in orienting new team members, as requested Participate in quality improvement program Adhere to strict confidentiality Adhere to safety policy and practices Complete employee time record accurately on a timely basis Cooperate with all government agencies and outside auditors Assist with updating policies and procedures, as appropriate Complete annual TB screening Assure all license, certifications, continuing education information, and any other required documentation are submitted to human resources and kept current Maintain up-to-date documentation required and specified in Hospice policy and procedure Perform other duties assigned by supervisor Demonstrate knowledge of federal, state and other regulations governing hospice care Work with supervisor to design and carry out a strategic marketing plan for health care providers Make frequent and ongoing contacts with all area hospitals, adult care homes, skilled nursing facilities, home health providers and key physicians based on strategic plan Develop, maintain and analyze on an on-going basis data on all providers Provide regular and informative reports on all activities and future strategies Work closely with care teams to maintain knowledge of special needs or concerns Educate providers about referral process and assist as needed Coordinate ongoing education for all new and current physicians in the service area making regular visits to key physician offices Address referral partner complaints or concerns, collaborate with team and follow-up with customer to ensure satisfaction Maintain brochures and appropriate written materials in health care provider locations Demonstrate understanding of nursing home regulations Work with interdisciplinary team members to establish and maintain positive working relationships with referral partners Develop educational materials and programs for facility personnel Cultivate relationship with hospitals across geographical service area Cultivate relationships with home health and related providers through regular and ongoing contacts Identify and coordinate education programs for providers Assist public relations and marketing coordinator with coordinating and implementing special days such as doctor's day, nurse's week, etc. Serve as Hospice representative on appropriate community initiatives PHYSICAL QUALIFICATIONS: Speech and hearing skills necessary for telephone interaction and face to face contact Visual acuity to read chart and physician's orders Ability to stand and walk for long periods of time Manual dexterity with the ability to manipulate office equipment and keyboard for an extended period of time With assistance, ability to lift and support an average of 30 lbs Ability to sit as required to perform duties Ability to pull/push, and bend frequently Ability to squat, kneel, climb, and balance SPECIAL REQUIREMENTS: Must have an automobile with required insurance coverage and state driver's license PI09afe84026bc-29448-34227221PDN-9c01bca2-fafe-46c0-a067-4dff5d282456
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More About this Listing: Outreach Specialist
Outreach Specialist is a Other Jobs Outreach Specialist Job at Amorem located in Boone NC. Find other listings like Outreach Specialist by searching Oodle for Other Jobs Outreach Specialist Jobs.
Outreach Specialist is a Other Jobs Outreach Specialist Job at Amorem located in Boone NC. Find other listings like Outreach Specialist by searching Oodle for Other Jobs Outreach Specialist Jobs.