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Digital Web Content Manager
Location:
Woodbridge, NJ
Description:
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi:billion dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION SUMMARY The Digital Web Content Manager plays a crucial role in ensuring effective communication, collaboration, and information sharing with our customers and employees. This individual will oversee the content management, maintenance, and user experience of both our external website and internal intranet. As a key member of our digital team, the Content Manager will contribute to enhancing our online presence and fostering employee engagement with key digital resources. MAJOR JOB RESPONSIBILITIES stylemargin:bottom:11.0px:: Content Creation and Management:- Collaborate with Marketing and CX departments to create engaging and informative content and persuasive web materials that are aligned to brand standards and user experiences best practices.- Regularly update and refresh content to reflect current events, promotions, and organizational changes.- Establish and adhere to the site navigation framework- Ensure that web pages and related materials are created within brand and technical standardsSite Governance:- Manage day:to:day operations of the corporate website and intranet including content updates and user training.- Monitor user:generated content for appropriateness and compliance with company policies.- Work closely with IT and other stakeholders to ensure the sites functionality, security, and performance operated effectively.- Conduct regular audits to identify areas for improvement and implement enhancements.- Manage third party technology partnershipsUser Experience and Engagement:- Enhance the site usability by optimizing site navigation and information architecture.- Promote user adoption through training sessions, workshops, and targeted communications.- Collaborate with CX to utilize feedback from employees and continuously improve the internet / intranet based on user needs.- Champion the intranet as a valuable resource for collaboration, knowledge sharing, and employee engagement.Analytics and Reporting:- Monitor site analytics and track key performance indicators (KPIs) related to content engagement, user satisfaction, and intranet usage.- Generate regular reports for management, highlighting trends, successes, and areas for improvement.- Use data:driven insights to refine content strategies and enhance the overall user experience.- Share data with stakeholders and enable teams to gain access / training to tools, dashboards, funnel reports and other relevant information. Team Development: Cultivate a supportive employee experience emphasizing continuous learning, collaboration, and client focus. Compliance and Risk: Uphold the companys standards in regulatory adherence, risk management, and compliance SUPERVISORY RESPONSIBILITIES Does not require managing staff. SKILLS AND TRAINING - Familiarity with content management systems and web analytic tools- Working knowledge of HTML, CSS and related web design toolsets- Knowledge of SEO best practices to optimize content for search engines.- Awareness of UX principles for creating intuitive and user:friendly interfaces- Demonstrated experience in managing teams and driving performance improvements.- Excellent analytical and problem:solving skills- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross:fun
Posted:
May 8 on Tip Top Job
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More About this Listing: Digital Web Content Manager
Digital Web Content Manager is a Media & Arts Content Manager Job located in Woodbridge NJ. Find other listings like Digital Web Content Manager by searching Oodle for Media & Arts Content Manager Jobs.
Digital Web Content Manager is a Media & Arts Content Manager Job located in Woodbridge NJ. Find other listings like Digital Web Content Manager by searching Oodle for Media & Arts Content Manager Jobs.