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Customer Support Advisor | Customer Support Specialist in Customer Service Job at NFU Mutual | 7241

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Customer Support Advisor

Location:
Coatham Mundeville
Description:

Customer Support Advisor Join a supportive team with full training provided Monday to Friday, 9am– 5pm, onsite parking Develop a rewarding, long-term career in insurance About the role Our successful Hay-on-Wye office is now seeking a permanent, full time Customer Support Advisor to join their friendly and welcoming team, where you will play a key role in the success of managing and expanding local business, focusing on motor and personal insurance, by ensuring our customers receive first-class service. As a Customer Support Advisor, you’ll be the backbone of the team, delivering the best possible customer service to new and existing customers. We’re all about warm personalities, quality conversations and a customer-first attitude, so bring a willingness to learn and we’ll train you to handle enquiries, provide insurance quotes and renewals, and perform general sales tasks. It is required for you to complete internal licencing to allow you to support our customers effectively and to industry regulations. You will be given full training and have plenty of opportunity to continually develop your knowledge and skills to sell professionally and compliantly. Additional duties include: Setting up new and servicing existing polices Reviewing and amending policies Investigating and processing claims Administering all customer instructions to completion and compliance standards Acquiring and maintaining a working knowledge of NFU Mutual General Insurance products About you You will be both enthusiastic and passionate for delivering the very best customer service whilst also having a continuing desire to build relationships with customers and colleagues alike. You will have excellent communication and interpersonal skills. You will also possess the following: Experience in a sales and/or customer service focused role Strong organisational skills with the ability to manage your own time effectively A strong willingness to learn and positive can-do attitude. Visit ListedBuy for more information.
Company:
NFU Mutual
Posted:
April 23 on ListedBuy
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More About this Listing: Customer Support Advisor
Customer Support Advisor is a Customer Service Customer Support Specialist Job at NFU Mutual located in United States. Find other listings like Customer Support Advisor by searching Oodle for Customer Service Customer Support Specialist Jobs.