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Customer Support & Implementation Specialist, Payroll (Remote)
Location:
Ottawa
Description:
Medisolution is seeking a Customer Support and Implementation Specialist with a solid background in Payroll processing within the Healthcare industry. As a Customer Support & Implementation Specialist, you will work closely with both clients and development team members to achieve client goals. You will be the frontline point of contact providing high quality, friendly, and prompt technical support. Responsibilities include overall project management, creation of project deliverables, implementation, client training, demonstration, program documentation, and product testing. The ideal candidate must be a team player with strong people skills, self-learning skills, and share a passion for the latest technologies and techniques. To excel in this role, you’ll need to have an analytical mind and a passion for digging into the details to find unique solutions to complex problems. You’ll need to be able to leverage your natural curiosity to help you thrive in ambiguity and tackle problems. What your impact will be: Provide high quality support to our clients, ensure we are meeting contractual obligations and maintaining a high level of customer satisfaction and timeliness of resolution; Communicate to clients when there are changes to the application, and occasionally regulatory and legislative updates Implement new customers from start to finish including but not limited to analyzing set up needs, programming formulas, testing, training Provide ongoing customer support including; troubleshooting issues, providing application training to new staff, creating crystal reports, and/or providing crystal report training Prepare and keep up to date training documentation and update user guides when needed; Assist with business development related activities including the development of proposals, statements of work, and delivery of presentations Participate in the development of project planning and implementation. Develop a deep understanding of the. Visit ListedBuy for more information.
Company:
Medisolution
Posted:
April 13 on ListedBuy
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More About this Listing: Customer Support & Implementation Specialist, Payroll (Remote)
Customer Support & Implementation Specialist, Payroll (Remote) is a Other Art & Media Jobs Customer Support Specialist Job at Medisolution located in United States. Find other listings like Customer Support & Implementation Specialist, Payroll (Remote) by searching Oodle for Other Art & Media Jobs Customer Support Specialist Jobs.
Customer Support & Implementation Specialist, Payroll (Remote) is a Other Art & Media Jobs Customer Support Specialist Job at Medisolution located in United States. Find other listings like Customer Support & Implementation Specialist, Payroll (Remote) by searching Oodle for Other Art & Media Jobs Customer Support Specialist Jobs.