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Service Designer
Location:
Coatham Mundeville
Description:
Service Designer Job Type Full Time, Permanent Location Durham (DH1 1SL) Lytham St Annes (FY8 4TS) Glasgow (G2 8JX) London (SW1P 3BT) Salary A GBP 53,500 : A GBP 56,000 This role is based with organisations Design and Validation, as part of a growing Service Design team, and will work on a major transformation programme, as well as continuous improvements to their products and services. The Rainbow programme aims to deliver an improved multi: channel digital banking experience that supports their customers to complete the jobs theyre looking to do. The organisation is moving from a single partner model, to working with a range of external partners with responsibilities including digital experience, customer interaction management, and core banking. In this transformation, service design will be key to ensuring a coherent experience for customers, however they access their services. The Role This role will also have a key role in establishing service design as a capability within the organisation. The role will suit someone who is a multi: disciplinary self: starter who can translate the organisations customer research and data into the features, experiences and services which will realise the organisations objectives. The role will: Define how experiences and interactions flow and which services and actors underpin those journeys Codify the underlying flows of information and process across multiple systems, teams and service providers As part of the Service Design team, work with internal and external specialists in UX design, data, architecture, solution design, product management, and content to create and visualise a detailed understanding of their future customer offer Contribute to the development of a new Service Design capability Skills and Experience Essential Experience: Stakeholder engagement skills including demonstrable experience in engaging with a range of disciplines and gaining buy in Experience in leading the analysis and synthesis. Visit ListedBuy for more information.
Posted:
April 11 on ListedBuy
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More About this Listing: Service Designer
Service Designer is a Human Resource Designer Job located in United States. Find other listings like Service Designer by searching Oodle for Human Resource Designer Jobs.
Service Designer is a Human Resource Designer Job located in United States. Find other listings like Service Designer by searching Oodle for Human Resource Designer Jobs.