This listing was posted on ListedBuy.
Customer Support Executive
Location:
Coatham Mundeville
Description:
Customer Support Executive : Join Our Dynamic Team Are you ready to embark on an exciting journey in the heart of our bustling Billing department? We are seeking a diligent Customer Support Executive to be a vital part of our operation. If you have a passion for customer service and a penchant for precision, we want to hear from you About the Role: As a Customer Support Executive, you will play a pivotal role in ensuring the smooth operation of our billing processes, primarily focused on communal utilities. Youll be at the forefront of our customer service operations, serving as the first port of call for residents and addressing their inquiries through both phone calls and email. Your Key Responsibilities will include: Managing customer inquiries promptly and professionally, primarily over the phone Managing financial transactions, including banking, fund transfers, and remittances Issuing late payment letters and ensuring compliance with payment schedules Pursuing and confirming tenancy changes Preparing BACS reports for financial tracking Generating final bills accurately and in a timely manner Managing franking and postal duties Assembling comprehensive Welcome Packs for new properties and tenants Prioritizing tasks in a responsive and flexible manner to meet dynamic demands Mastering various proprietary systems unique to our operations Adhering to strict GDPR procedures and ensuring data privacy compliance Skills and Qualifications: To excel in this role, you will need: Exceptional telephone etiquette and communication skills Proven background in customer service roles, showcasing substantial expertise in phone: based customer interactions The ability to thrive in a fast: paced, multitasking environment Keen attention to detail Proficiency in Microsoft Office, especially in Excel and Word Outstanding organisation and diary management skills A strong capacity to adapt to changing environments and evolving industry trends Benefits Include: A GBP. Visit ListedBuy for more information.
Posted:
January 1 on ListedBuy
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More About this Listing: Customer Support Executive
Customer Support Executive is a Other Art & Media Jobs Customer Support Specialist Job located in United States. Find other listings like Customer Support Executive by searching Oodle for Other Art & Media Jobs Customer Support Specialist Jobs.
Customer Support Executive is a Other Art & Media Jobs Customer Support Specialist Job located in United States. Find other listings like Customer Support Executive by searching Oodle for Other Art & Media Jobs Customer Support Specialist Jobs.