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Customer Service Representative
Location:
Waukegan, IL
Description:
Description About Horizons Window Fashions With roots stretching back to 1891, Horizons has experienced unprecedented growth marketing and producing unique and innovative window fashions not available from any other company. We're proud of our long, rich heritage of creating supreme quality, locally handcrafted products in Waukegan, Illinois. Salary $16.00+/hour with opportunities for continued growth/advancement. Flexible Work Schedules Benefits offered - Paid Time Off 10 Paid Company Holidays Tuition Reimbursement 401K & Company Matching Quarterly Bonus/Gainsharing Opportunities Career Path Advancement Opportunities Employee Product Discounts Employee Assistance Programs Health Insurance Vision Insurance Dental Insurance Life Insurance Disability Insurance Health & Flexible Spending Accounts Job Summary: Responsible for efficiently providing excellent customer service to our customers. Answer and effectively respond to customer phone calls. Resolve various customer problems and respond to questions including, but not limited to, order status, product specifications, return and repair policies, authorizing credit, etc. Perform other duties as assigned by supervisor, including, but not limited to, maintaining logs, reviewing reports, updating resource materials, special project work, etc. Accurate and timely entry of orders into the order management system for manufacturing and distribution. Paid comprehensive training provided on: Product Systems Accounts Requirements Education and Experience: High school diploma Basic computer skills Skills/Training Good communication skills (written, oral, listening, approachable) Ability to build relationships with customers Good analytical skills Basic computer skills Multitasking skills Reliability Physical Requirements Work conditions are normal for an office environment
Company:
Springs Window Fashions
Posted:
January 1 on TopUSAJobs
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More About this Listing: Customer Service Representative
Customer Service Representative is a Customer Service Customer Service Representative Job at Springs Window Fashions located in Waukegan IL. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Representative is a Customer Service Customer Service Representative Job at Springs Window Fashions located in Waukegan IL. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.